Frequently Asked Questions: Writers


General Qs

 

How soon will I receive assignments?

Our team takes special care to ensure that you are only assigned jobs that match your specific qualifications. Because each assignment is hand-picked for writers, there is no definitive timeline regarding how soon you will start to see assignments.

How often will I receive assignments?

The frequency of assignments depends on our flow of jobs and how they match with your specialty areas.

Do I have a quota I must meet on a weekly basis?

There is no minimum or maximum writing commitment. We just ask that you always provide your best effort, maintain quality and do not take on an assignment if it can't be completed with the utmost quality by the stated deadline. At CW, the more quality content you write, the more money you make. 

Will I be able to choose my assignments?

When a client submits assignments to CW, the CW team matches a writer to a client's assignment by carefully considering the writer's background, skill, expertise, past performance, and style in reference to the requirements of the assignment. You will be able to Accept or Reject a job offer depending on your availability and comfort with the topic at hand.


Process Qs

 

Will I be notified when new jobs are submitted?

Yes, as a writer for CW, you will be notified via email when a new assignment is being offered to you. The assignment details will be available for you to review and accept.

How long do I have to accept an assignment?

To stay on track with deadlines, we try to get jobs assigned within a few hours. Communication is key - we always appreciate the quickest response you’re able to provide.

What does the typical timeline for assignments look like?

After a project is assigned, writers have either 1 business day (for a 3-business-day client order) or 3 business days (for a 5-business-day client order) to complete the assignment. After submission, the assignment goes through editing (1 day) and proofreading (1 day) before being submitted to the client. The client has 3-10 business days to review the content after submission, and either accept the content or request a revision. These timelines may vary depending on the assignment.

Does CW edit my work or does the client?

All CW jobs go through an internal editing and proofreading process. However, it is important that all writers proofread their work and ensure that all jobs follow the CW Style Guide before submitting. We recommend running your work through a program like Grammarly, Hemingway, or ProWritingAid to check for any spelling, grammar, or spacing errors before you submit your draft.

How long does it take to have my work edited or reviewed?

CW's editors will make their best efforts to review and edit your draft as soon as it is provided. Depending on the job deadline, CW's editors and proofreaders each have 1-business day to review your work and provide feedback if needed.

How many edits am I allowed on a particular job assignment?

If a client requests revisions on a given job, you have 72 hours to complete that request. Certain situations may require quicker revision turnarounds, which will be clearly stated upon receipt of a request. CW reserves the right to reassign any job that the client deems to have not answered their job brief properly. If a client requests revisions that are beyond the scope of the initial job order, compensation will be adjusted accordingly.

Will I be able to communicate with the client about the assignment?

The writer and client have the opportunity to communicate through CW's dashboard about the assignment when a job is accepted by the writer. At that point, the writer may ask the client questions regarding the assignment and how to better understand the client's needs and wants.


Payment Qs

 

How much does an assignment pay?

You will always be provided the specific rate for a project before you accept the job and begin to write.

How soon will I receive payment for assignments?

Payments are made on the 15th and 30th of every month, or the closest business day. All jobs that are marked “complete” within 2 weeks of the next pay period will be queued for payment. Jobs are marked “complete” after the client’s review period*, or after client-requested revisions are made and accepted. If you are unsure when a job that’s marked complete will be paid, check the Pending Payments page in your dashboard.

*Please note that most clients are on a 3-, 6-, or 10-day review period.

Why has X job been paid out but not Y job? 

A job is processed for payment once a client marks it as complete. Most clients are on a 3-, 6-, or 10-day review period, so jobs will closeout according to that schedule. Clients may occasionally ask to extend their review periods, and we do our best to keep our writers apprised of such changes. 

How do I handle taxes at the end of the year?

All writers for CW are independent contractors responsible for their own taxes, withholdings, and deductions. The IRS requires that you fill out a W9 as a condition to accepting jobs.

Are there any penalties for missing a deadline or cancelations?

If the writer fails to meet a specific deadline, CW reserves the right to reassign that job and to discontinue working with that writer in the future. Deadlines are critical to ensuring quality control and client satisfaction. Other penalties may apply, as outlined in CW's Writer Services Agreement.


Platform Qs

 

Will my work be rated for future work?

Yes, all of your work will be rated for any future projects. The better you write and meet deadlines, the better the chance for future work from ContentWriters. In our evaluation process, CW considers adherence to deadline, the number of edits and revisions necessary for each of your drafts, client comments and reviews, as well as client requests to work with the same writer.

Why do you need my bio?

The clients we write for are typically looking for industry-specific, specialized writers, and we hand-pick assignments for each writer. Having your bio allows us to quickly understand your main strengths and to share those with potential clients to get you more work.

Will my photo and bio be displayed somewhere?

Everyone who writes for CW completes a profile on www.contentwriters.com. The information you enter into your profile, including your photo, is for internal use only. We will inform you if we incorporate any information in a public-facing profile or byline.

Why do you keep my writing samples on file?

We use writing samples to showcase your talents to prospective clients in an effort to get you more writing work. They are used purely as examples and the copyright is held by you or the client who you wrote the content for.

What kinds of writing samples should I upload?

Upload samples that best represent your writing skill, keeping in mind that these will be shown to businesses that might want you to write for them. Writing samples that show your industry expertise and voice should be prioritized, and it’s a good idea to include samples of different content types so that we can see your work in different formats.

Why didn’t my sample get approved?

We select only your top samples and we prioritize samples that we know will resonate the most with prospective clients. If we did not approve one of your samples, please feel free to submit additional options for approval.

What if I need to take time off from my work with ContentWriters?

If you need to take any time off, simply enter a Time Off request in your profile. This will notify our team and we’ll hold off on sending you any new work while you’re away.

Am I able to access my account on my mobile phone or tablet?

While a mobile app is on our roadmap, until further notice all jobs and updates must be checked on contentwriters.com

If I have an issue, who should I contact?

CW wants you to know that we are here for you when you need assistance. Please feel free to email us at writers@contentwriters.com or give us a call at 800-891-0553 to speak with our Writer Team. If you have a question about a specific job, you can also contact the account manager on the Discussion Board – don’t forget to Flag them!

 

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