{"id":7224,"date":"2019-10-28T09:00:51","date_gmt":"2019-10-28T13:00:51","guid":{"rendered":"https:\/\/contentwriters.com\/blog\/?p=7224"},"modified":"2020-09-09T16:13:59","modified_gmt":"2020-09-09T20:13:59","slug":"switching-from-volume-metrics-to-value-metrics-for-measuring-content-marketing-success","status":"publish","type":"post","link":"https:\/\/contentwriters.com\/blog\/switching-from-volume-metrics-to-value-metrics-for-measuring-content-marketing-success\/","title":{"rendered":"Switching from Volume Metrics to Value Metrics for Measuring Content Marketing Success"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">We know how important it is for content marketers to tie\ntheir results to marketing and business goals. It\u2019s not enough to say that\ncontent marketing is working without demonstrable proof\u2014and it\u2019s also no longer\nacceptable to just hope that content is delivering.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Most content marketers and managers have some kind of <a href=\"https:\/\/contentwriters.com\/blog\/grow-your-corporate-blog-from-0-to-1k-visitors-per-day-in-3-months\/\">content marketing strategy in place that defines goals, campaigns, and tactics<\/a>. However, it\u2019s rare for their strategies to include content measurement that tracks the performance of their efforts in a concrete way.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><a>Why You Need a Content\nMeasurement Program<\/a><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Any brand\u2019s content marketing program is central to its\nsuccess. As such, it\u2019s critical to tie business goals to marketing goals by\nmeasuring what works (or doesn\u2019t). It\u2019s not enough to loosely keep eyes and\nears on our content marketing, especially when there are so many tools\navailable to provide insight.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For most brands, websites are the primary marketing tool and should be the center of content strategy. All content outside of the website\u2014social media, downloadables, blog articles, <a href=\"https:\/\/contentwriters.com\/blog\/from-subject-line-to-signature-crafting-the-perfect-email\/\">email marketing<\/a> and more\u2014leads back to that primary marketing tool. If your website is where prospect conversion takes place, data that informs the content marketing team on who is visiting, what visitors need, and whether you are resonating with them is necessary for the success of future content.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"2168\" height=\"1734\" src=\"https:\/\/contentwriters.com\/blog\/wp-content\/uploads\/2019\/10\/Content-Measurement-Data-Sources-ContentWriters.png\" alt=\"Content Measurement Data Sources ContentWriters\" class=\"wp-image-7234\"\/><\/figure><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Content marketers are so often intent on continually pushing\nout more content that it\u2019s easy for performance metrics to get pushed to the\nside. Establishing sound measurement practices from the start will enable you\nto get into the habit of assessment, which allows you to track, analyze, and\noptimize your content\u2019s performance.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This is important-because no matter how creative, memorable,\nor popular your content is, every asset will be judged by the impact it makes\non your business\u2019s bottom line.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><a>Defining Metrics<\/a><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Marketing metrics are measurable values that depict the\noverall performance of social platform accounts, campaigns, or lead nurturing.\nDepending on your marketing goals and the channels your content marketing team\nis actively using, metrics will vary.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Metrics can be misleading, though. For example, there are\ncertain metrics that are feel-good numbers: but once you look below the\nsurface, you\u2019ll see that these metrics are not correlated to your business\u2019\nsuccess.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This is the biggest problem with using volume metrics alone. Volume by itself doesn\u2019t really inform us with actionable insights. Volume metrics produce no information on what users are interested in or need, and they don\u2019t show us what we can do differently to improve.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Think about customer expectations. Customers want to be able\nto access the information that\u2019s most relevant to them. Now, think about\nwebsite traffic alone as a metric. Let\u2019s say website traffic improved by 100%.\nThat\u2019s a great number! Yay team! But you also want to know why that improvement\nhappened. For example:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>What content did users respond to the most?<\/li><li>What else did they look at while on the website?<\/li><li>Did they download anything or subscribe to an\ne-newsletter?<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">These latter pieces of data are the ones that tell content\nmarketers what content performed the best and whether or not users were\nconverted to customers. These are value metrics.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"2168\" height=\"1445\" src=\"https:\/\/contentwriters.com\/blog\/wp-content\/uploads\/2019\/10\/Volume-Metrics-Value-Metrics-Demographic-Metrics-Google-Analytics-SERP-SEO-ContentWriters.png\" alt=\"Volume Metrics Value Metrics Demographic Metrics Google Analytics SERP SEO ContentWriters\" class=\"wp-image-7247\"\/><\/figure><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Volume Metrics<\/strong> \u2013 Volume metrics are a quantitative numbers, such as the number of visitors to a website within a certain period of time or how many Facebook followers a brand has. Volume metrics are good for brand awareness and driving traffic. You definitely want to know that you are bringing prospects to your site. Without traffic, there can be no revenue. But these volume metrics may not be all that insightful beyond knowing that you are filling the funnel.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Value Metrics<\/strong> \u2013 Value metrics correlate to the content what the value of the content is for your prospects or customers. Comments, shares, blog subscriptions\u2014these metrics inform you about engagement, lead generation, conversions, and loyalty. This information can inform content marketers about what type of content users respond to best, and whether the content makes them enthusiastic enough to share or buy.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Demographic Metrics<\/strong> \u2013 These necessary metrics are specific to the user instead of the content. They can include information such as age, gender, or geographical location. For all the obvious reasons, knowing who your prospects or customers are helps content marketers better target content.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><a>Begin With Goals<\/a><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Without getting existential, the most important question to\nanswer is: \u201cWhy am I creating all this content?\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Is it to drive traffic, generate leads, build community, or something else? More likely than not, there are several goals, and different pieces of content are used to further each goal. The metrics you track will solely depend on the goals assigned to your content or campaigns. <a href=\"https:\/\/contentwriters.com\/blog\/the-basic-essentials-of-effective-content-marketing-in-2020\/\">No content should be created without goals in mind.<\/a><\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"2312\" height=\"4265\" src=\"https:\/\/contentwriters.com\/blog\/wp-content\/uploads\/2019\/10\/Content-Marketing-Goals-Metrics-ContentWriters.png\" alt=\"Here are some content marketing goals and associated\nmetrics:\n\nBrand Awareness: Website traffic, page views, document views, downloads, referral links\n\nEngagement: Blog and social  comments, likes, shares, inbound links, time on site, number of pages viewed\n\nLead Generation: Form completions, downloads, email\/blog subscriptions, conversion rate\n\nConversions: Email subscriptions, webinar registrations, demo requests\n\nCustomer Retention\/Loyalty: Renewal rates, new vs. returning website visitors, opt-out percentages\n\nContentWriters\" class=\"wp-image-7240\"\/><\/figure><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><a>Getting Started with Value\nMetrics<\/a><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Here\u2019s how to identify what\u2019s working, discover areas for\nimprovement, and determine where to scale back to concentrate on more impactful\nefforts.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Measuring content marketing doesn\u2019t have to be complicated.\nThere\u2019s no need to measure simply for the sake of having numbers to present to\nmanagement. Measure to understand content in relation to your goals. If you\u2019re\nwondering where to begin, these are two helpful questions:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Does this metric support my goals?<\/li><li>Will this metric provide me insight into how I\ncan improve or evolve the content?<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Evaluating your content marketing activity, from ideation\nand creation to distribution, is critical to honing your success rate over\ntime. Your analytics are equally effective for identifying and addressing both\nissues and opportunities in your content strategy.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Sharing at least a monthly report with coworkers, superiors, and other key departments (such as sales) will help everyone understand which key performance indicators (KPIs) matter most. It also helps everyone understand how content marketing impacts overarching company goals.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"2312\" height=\"5884\" src=\"https:\/\/contentwriters.com\/blog\/wp-content\/uploads\/2019\/10\/KPIs-Best-Value-Metrics-Tracking-ContentWriters.png\" alt=\"KPIs Best Value Metrics Tracking ContentWriters\n\nSource\/Medium: This provides information on what channels brought users to your website. It also lets you know whether or how well specific search engines or social media platforms are driving traffic.\n\n\nTime on Site: The amount of time visitors spend on your site is an excellent indicator of their engagement. Comparing this with top traffic pages can help identify what your users are most interested in.\n\n\nReturning visitors vs. New visitors: While it\u2019s good to know you\u2019re driving new potential customers to your site, you also need to know that you can sustain people\u2019s interest enough for them to return. This is a sign that users find your site a good and trusted resource or a brand they want to continue to buy from.\n\n\nEngagement: Tracking engagement will show you how people are participating in the conversation about your brand. This is a social media metric measured by looking at likes, shares, retweets, and comments.\n\n\nLead Generation: Finding this metric might require looking in a few places. To ascertain this number, add together items like how many visitors subscribed to your blog or e-newsletter, downloaded content, scheduled a demo, engaged in a chat, or asked for more information.\n\n\nEmail Opens and Clicks:  Email subjects, headlines and body copy are also content, and that content\u2019s performance can be measured by open rates, clicks, and activity once users arrive at a website or blog. \n\n\nOrganic and Referral Traffic: These are valuable SEO indicators, tracking how many are coming to your site from search engines and other websites.\n\n\nBounce Rate: This metric will tell you how many visitors left your website right after arriving (single-page sessions). The lower the bounce rate, the more content users are consuming.\" class=\"wp-image-7244\"\/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><a>Watch Your Competitors<\/a><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">No analysis of content marketing is complete without knowing\nwhat the competition is doing. There is informative data that you can gather\nquite easily: look at competitors\u2019 chosen topics for blogs, social posts, white\npapers, etc. Look at how they execute these. It\u2019s also easy to track how\nengagement is doing on these assets by looking at likes, shares, and comments.\nCompare to see if people are engaging best around certain topics, certain types\nof content, or specific lengths. You\u2019ll be able to provide your team and\nmanagement with a fuller picture of what needs are being met and where\nopportunities lie.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><a>Analyze Your Data<\/a><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Don\u2019t just collect data and add it to a spreadsheet.\nAnalysis is necessary if you want to find opportunities for growth and\nimprovement. It\u2019s productive to analyze as a team, since each person brings a\ndifferent perspective to what the numbers mean and what types or frequency or\nquantity changes might improve response. Your data can also point out the best\nways to leverage high-performing topics across additional platforms.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><a>Be Ready to Adapt<\/a><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">It\u2019s not just content that evolves. Metrics do, too. Google\nalgorithms change regularly, the Google Analytics platform expands, and social\nmedia analytics capabilities often improve over time. In addition, as you gain\nmetric experience, you might discover new metrics to follow. Shifts are\ninevitable as you fine-tune and measure over time. Adjust and adapt your\nstrategy and tactics gradually, building on both value metrics and volume\nmetrics, and you\u2019ll see results.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We know how important it is for content marketers to tie their results to marketing and business goals. It\u2019s not &#8230;<\/p>\n","protected":false},"author":12,"featured_media":7227,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[18],"tags":[],"class_list":["post-7224","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-content-marketing-strategy"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Switching from Volume Metrics to Value Metrics for Measuring Content Marketing Success<\/title>\n<meta name=\"description\" content=\"We&#039;ve all heard if before: quality over quantity. But how does this apply to content marketing success? Read more to find out what KPI&#039;s and other marketing metrics you&#039;re probably missing.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/contentwriters.com\/blog\/switching-from-volume-metrics-to-value-metrics-for-measuring-content-marketing-success\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Switching from Volume Metrics to Value Metrics for Measuring Content Marketing Success\" \/>\n<meta property=\"og:description\" content=\"We&#039;ve all heard if before: quality over quantity. But how does this apply to content marketing success? Read more to find out what KPI&#039;s and other marketing metrics you&#039;re probably missing.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/contentwriters.com\/blog\/switching-from-volume-metrics-to-value-metrics-for-measuring-content-marketing-success\/\" \/>\n<meta property=\"og:site_name\" content=\"ContentWriters Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/FindContentWriters\" \/>\n<meta property=\"article:published_time\" content=\"2019-10-28T13:00:51+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2020-09-09T20:13:59+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/contentwriters.com\/blog\/wp-content\/uploads\/2019\/10\/Switching-from-Volume-Metrics-to-Value-Metrics-for-Measuring-Content-Marketing-Success-1.png\" \/>\n\t<meta property=\"og:image:width\" content=\"750\" \/>\n\t<meta property=\"og:image:height\" content=\"500\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Deborah K.\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@_ContentWriters\" \/>\n<meta name=\"twitter:site\" content=\"@_ContentWriters\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Deborah K.\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/contentwriters.com\\\/blog\\\/switching-from-volume-metrics-to-value-metrics-for-measuring-content-marketing-success\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/contentwriters.com\\\/blog\\\/switching-from-volume-metrics-to-value-metrics-for-measuring-content-marketing-success\\\/\"},\"author\":{\"name\":\"Deborah K.\",\"@id\":\"https:\\\/\\\/contentwriters.com\\\/blog\\\/#\\\/schema\\\/person\\\/57377bf77f1e9814b102e11d456a4f78\"},\"headline\":\"Switching from Volume Metrics to Value Metrics for Measuring Content Marketing Success\",\"datePublished\":\"2019-10-28T13:00:51+00:00\",\"dateModified\":\"2020-09-09T20:13:59+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/contentwriters.com\\\/blog\\\/switching-from-volume-metrics-to-value-metrics-for-measuring-content-marketing-success\\\/\"},\"wordCount\":1245,\"publisher\":{\"@id\":\"https:\\\/\\\/contentwriters.com\\\/blog\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/contentwriters.com\\\/blog\\\/switching-from-volume-metrics-to-value-metrics-for-measuring-content-marketing-success\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/contentwriters.com\\\/blog\\\/wp-content\\\/uploads\\\/2019\\\/10\\\/Switching-from-Volume-Metrics-to-Value-Metrics-for-Measuring-Content-Marketing-Success-1.png\",\"articleSection\":[\"Content Marketing Strategy\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/contentwriters.com\\\/blog\\\/switching-from-volume-metrics-to-value-metrics-for-measuring-content-marketing-success\\\/\",\"url\":\"https:\\\/\\\/contentwriters.com\\\/blog\\\/switching-from-volume-metrics-to-value-metrics-for-measuring-content-marketing-success\\\/\",\"name\":\"Switching from Volume Metrics to Value Metrics for Measuring Content Marketing Success\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/contentwriters.com\\\/blog\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/contentwriters.com\\\/blog\\\/switching-from-volume-metrics-to-value-metrics-for-measuring-content-marketing-success\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/contentwriters.com\\\/blog\\\/switching-from-volume-metrics-to-value-metrics-for-measuring-content-marketing-success\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/contentwriters.com\\\/blog\\\/wp-content\\\/uploads\\\/2019\\\/10\\\/Switching-from-Volume-Metrics-to-Value-Metrics-for-Measuring-Content-Marketing-Success-1.png\",\"datePublished\":\"2019-10-28T13:00:51+00:00\",\"dateModified\":\"2020-09-09T20:13:59+00:00\",\"description\":\"We've all heard if before: quality over quantity. 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Although she didn\u2019t score many points with her peers, it did lead to her career creating content for TV, radio, print and new media for companies as varied as Dooney&amp; Bourke, Panera Breads, Visa, SUNY Ulster and Hudson Valley Federal Savings Bank. She is also a principal of small packages \u2013 a digital design company, and past partner\\\/marketing director of whatis.com, the world\u2019s foremost reference on information technology. And, her love of food enabled her to become a contributing editor of both Gourmet Retailer and Food Distribution Magazines. Deborah has a bachelor degree in fine art from the Hartford Art School, University of Hartford and a masters in higher education administration from Stony Brook University. 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